Reporting Problems in
Listen to and read this conversation between Theresa and her apartment manager.
Click to listen to the conversation.
THERESA: Hello, Mr. Brown. This is Theresa.
MR. BROWN: Hello, Theresa. What may I do for you today?
THERESA: I have a problem in my apartment. The toilet is stopped up.
MR. BROWN: That's not good. We need to do something about that.
THERESA: Can you please fix it today?
MR. BROWN: I can take care of it at 2:00 PM today. Will that work for you?
THERESA: Two o'clock is fine. Thank you.
MR. BROWN: Okay. I'll see you then.